Student Services

IIBT is a friendly and welcoming place to study and we are committed to creating a comfortable and caring atmosphere. Various services are available for both domestic and international students to ensure that students achieve to the best of their ability.

Student Services are available to help students along their journey at IIBT and can help seek advice on the following if needed:

  • Accommodation
  • Adjustment to change
  • Careers & Employment
  • Complaints
  • Computing
  • Counselling
  • Culture
  • Disability support
  • Financial advice
  • Health & Medical
  • Legal
  • Living in Perth
  • Personal Issues
  • Rights & Responsibilities
  • Students general well being
  • Visa information

Academic Support

IIBT is committed to creating a supportive learning environment and our friendly teaching staff are committed to your success.  If you have queries about your academic or course progress please ask your lecturer or trainer or contact the Student Support Services Officers. A range of academic support is available at IIBT including one-on-one consultations with lecturers, additional support classes and the assignment of a mentor/peer supporter.

Academic Support may be in the form of:

  • Assignment writing
  • Appeals
  • English language support
  • Referencing
  • Support classes

Under 18 years of Age

As IIBT is an adult learning environment and students under the age of 18 should be aware of the differences from secondary school education to higher education.

For more information on this please do not hesitate to contact us.

Student Access Manuals

The following manuals are for students of IIBT that are requiring assistance in, logging in to the student portal or accessing teaching materials.

IIBT Student Portal and Email Login Manual

How to access your IIBT learning materials from student portal

Transport Travelling to IIBT

Victoria Park is easily accessible by train from Perth on the Thornlie Line and IIBT is only a ten-minute walk from Victoria Park Station.

Bus services also operate from the station.

For more information about getting to Victoria Park by train or bus go to or call the Transperth Info Line on 13 62 13

For more information about any services or assistance required, please contact the Student Support Services Officer.

They are open Monday to Friday from 9.00am – 5.00pm or email

Library and Information Services

IIBT’s on-campus library is available from 9am to 5pm weekdays, loans are managed by Student Services through the student card.

Students can also access full text online resources including journals, market research, company and industry reports from the EBSCO database through the Student Portal.

IIBT teaching staff supervise class visits to the local or State Library of Western Australia to advance their students’ research skills and encourage ongoing access to their collections of printed and online academic resources.